If your Yarbo fails to recharge under normal conditions, especially during warmer days, the issue may be due to battery temperature protection.
This behavior is by design and does not indicate a battery fault—it’s a thermal protection mechanism to prevent damage from overheating, particularly under direct sunlight or high ambient temperatures (e.g., 88°F / 31°C and above).
Starting with 3.9.16 Firmware release, the app will show a notification when temperature protection is active, including clear guidance.
Starting with 3.9.29 Firmware release, the app will:
If you encounter heat-related suspension, consider these alternatives:
These methods help bypass outdoor heat buildup and keep your Yarbo ready to go even in summer conditions.
Charging failure may occur when the Docking Station cannot recognize Yarbo properly parked on it.
Poor GPS or RTK signal does not cause misalignment while on the Docking Station, but can prevent Yarbo from navigating back to the Docking Station automatically.
If alignment and GPS signal are fine but charging still fails, possible faults include:
In these cases, please contact Yarbo Support to request a diagnostic check and, if necessary, replacement of the defective component.
Observe the docking station’s LED to determine its status:
| Light Status | Meaning | Action |
|---|---|---|
| Blue – Solid | Ready to charge | Park Yarbo correctly or tap “Recharge” in the app. |
| Blue – Flashing | Preparing to charge | Wait a moment for the station to finish initializing. |
| Green – Flashing | Charging in progress | Allow charging to complete. |
| Green – Solid | Battery full | Remove Yarbo from the station when convenient. |
| Red – Solid | Power or environment error | Refer to “Power & Environment Check” below. |
US: 120 VAC, 60 Hz
EU: 230 VAC, 50 Hz
Ensure your outlet matches the station’s requirements.
Swap to another nearby outlet to rule out a faulty socket.
Unplug the station’s PoE or power cable, wait 10 seconds, then plug it back in.
If the above steps do not resolve your issue, contact Yarbo Support at support@yarbo.com and provide:
These details will help our team quickly identify whether your case is alignment-related, signal-related, or requires hardware replacement.